Privacy Policy

1. Introduction

Verifi360 ("we," "our," or "us") provides identity verification services (the "Service") to businesses and their end users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using our Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our Service.

2. Information We Collect

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our identity verification services
• Process and verify identity documents and biometric data
• Perform face matching and liveness detection
• Extract and process text from documents
• Authenticate users and prevent fraud
• Process payments and manage subscriptions
• Send service-related communications and notifications
• Respond to your inquiries and provide customer support
• Comply with legal obligations and enforce our terms

4. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit and at rest
• Secure cloud storage with access controls
• API key authentication for service access
• Regular security audits and monitoring
• Session-based data organization and access restrictions

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide the Service and fulfill contractual obligations
• Comply with legal and regulatory requirements
• Resolve disputes and enforce agreements
• Maintain audit trails for verification sessions

Verification session data is retained in accordance with our data retention policies and legal requirements. You may request deletion of your data subject to applicable laws and our retention obligations.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf (e.g., cloud storage, payment processing)
• With the business customer who initiated the verification session
• To comply with legal obligations, court orders, or government requests
• To protect our rights, property, or safety, or that of others
• In connection with a business transfer (merger, acquisition, or sale of assets)

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your data
• Opt-out: Opt out of certain data processing activities
• Objection: Object to processing of your personal information

To exercise these rights, please contact us at the address provided below. We will respond to your request within a reasonable timeframe and in accordance with applicable laws.

8. Third-Party Services

Our Service may integrate with third-party services for document processing, biometric verification, payment processing, and cloud storage. These third parties have their own privacy policies governing the use of your information. We encourage you to review their privacy policies.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our Service, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: